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General >> Cabinet Planner >> 3d rendering all white and black http://cabplanner.conforums.com/index.cgi?board=general&action=display&num=1331360617 3d rendering all white and black
Post by ruthless1 on Mar 9th, 2012, 11:23pm
i was wondering if anybody else has had this problem .Now that i updated the program all the 3d view shows up white and black almost transparent.its just the outlines of the box that are black and the rest is all white.Ive tried 3 ifferent times and tests .Turned the program off ,started the computer over and new jobs . anyone with a suggestion?
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 07:23am
I just did the update and the 3d still works for me. Maybe try checking "select 3d image" under the file menu to make sure you have an image selected for the 3d to use.
Re: 3d rendering all white and black
Post by Pete on Mar 10th, 2012, 11:17am
Are you using system files?
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 11:38am
Hmm, didn't think about that. Under the Standards menu there is a 3d setup window. There you can change between using program or system files for the 3d. Try that and see if it helps.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 2:46pm
tried everything you guys suggested , just noticed something too, not sure if this has anything to do with it but now when i save a file it says cpdat. and before it was just DAT so did i change something unknowingly? the program checks to see if i have the latest update everytime i open it now,i dont use the program all the time and read up on it so that mabey normal. but when i need the program it helps out tremendiously, i started doing nothing but FF cabs and got away from the euro so that helped too, to get it to do the euro cabs was a pain tricking it to do everything i needed it to do.it worked fine after i dialed it in ,anyway im rambling what do i do about the 3d stuff
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 2:52pm
Not sure if it will help but maybe try posting a screen shot of what it looks like.
i dont know how to post a picture on here i have 2 that i just saved but cant get it to come up
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 3:03pm
email them to me.
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 3:19pm
Wow, that's a real mess. It looks like it isn't rendering all of the parts. Maybe try sending me the job file. (or is it doing this with all of your jobs?)
To send me a job file: 1) Open the program and press the ‘Open job’ button 2) In the file dialog, right click on the job and select Send to>mail recipient This will start an email with the file included as an attachment, send it to me.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 3:25pm
i use gmail so it will not let me send anything from outlook , i just never set it up ,or really know how to so im sorry but if there is a way to do it from there then i will
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 3:32pm
If it is doing it with all jobs then sending me the file probably won't help.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 3:36pm
yes it is doing it with everything , sorry about the email thing im trying to figure out a way to copy and paste it to an email but no luck yet ,this happend before and i asked you about it ,if you look back on the post you can see,BUT it went away on its on then .now this has been going on for 3 days , not real sure why its happening and i dont even need a 3d view of anything right this moment but io do want to fix it for the up and coming clients
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 3:45pm
I'm really not sure where to even start to try and fix this for you.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 3:48pm
ok well i guess if you do come up with something let me know ,man it could be my computer . Like i said before i belong behind the saw not a keyboard.... so just keep in touch Rob thanks for giving me a hand
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 4:16pm
ok Rob i think i got the outlook account going so i tried sending you the files you asked for ,if it doesnt work then i dont know,if you respond please do it at the gmail account which i think is my default anyway but the outlook program might do something to that i dont know about .......YET! thnx again ....... I failed to mention this but the same job we are looking at now I printed 3d renderings af all the cabs 3 or 4 times (due to homeowner changes ) and they came out just fine Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 4:26pm
Ok, the file you sent is rendering fine but it is a different job. Did you say this was happening with all your files or just the other one?
If it helps I can do the renderings and send them back to you.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 4:36pm
yeah i just sent you what i had at hand the one with all the base cabs all over the place i used for door sizes only thats why there is cabinets all over the place.the homeowner drew that job on sketch. but the laura job is the one we are using for example . thanks for the offer to render them for me but thankfully that job is done, on to bigger and better things,the other file i sent you ,so you think its something to do with my computer then ? gotta get back to making a door for that laura lady .the last door again thnx for the info and help i need all of it i can get ... 1 man show! P.S. i also sent you a pic of the same kichen that i showed her and it was just fine .Feb.1,2012
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 4:43pm
I'm assuming it's something with your computer since the program doesn't have any settings that would cause this.
Re: 3d rendering all white and black
Post by ruthless1 on Mar 10th, 2012, 7:30pm
ok rob no problem ,im very used to stuff breaking around me its common,if i get a new computer is it easy to transfer the program ? i downloaded it from the website when i got it ? sorry if it is a stupid Q
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 7:42pm
You need to install it (from the website), run it and then press the 'register now' button in the first window that opens. From there you can choose to register it by email or online.
Re: 3d rendering all white and black
Post by JLC68 on Mar 10th, 2012, 9:09pm
Rob, I don't mean to hijack this thread but can you install on more than One computer without having to reregister with you? I have a home laptop a PC and a field laptop, and would like to install this on all of them. Is this a problem?
Re: 3d rendering all white and black
Post by Rob on Mar 10th, 2012, 9:15pm
It isn't a problem, you are allowed to install the program on up to 3 of your own computers. Each installation need to be registered separately.
so just keep in touch Rob thanks for giving me a hand
again thnx for the info and help i need all of it i can get ... 1 man show!